Top NJ Support Coordinators

The position of the support coordinator is critical to the welfare of a fragile NJ population.  It is upon you that so many lay their hopes, dreams and future. You make a huge difference in the lives of NJ adults with Autism, Down Syndrome, Cerebral Palsy and other forms of Intellectual and Developmental Disabilities. And Gracious Services wants to celebrate you with our Top NJ Support Coordinators and Agency competition. 2024 Winners have been announced.

Grace Badmus

Nominees for the Top NJ Support Coordinator (Individual)

Jayme Proano

Supportive Choices Nutley NJ

"Jayme is very good at her job. She knows her job in and out. Besides being on top of everything, her clients love her. She's very warm and uplifting. She's perfect for the job!"

"Awesome service and just a great human!"

"She really cares about the people she works with!"

"Experience. Responsiveness. Empathy."

"She's very compassionate with her clients. Knows her job very well and does it with grace."

"Jayme always goes above and beyond for her clients. Her skills and passion to help others radiates from her!"

"Jayme is the hardest worker that I know, always willing to go above and beyond for her clients and for her coworkers."

"Jayme is so smart! Not only that, but she goes above and beyond for her clients. It's amazing and she has a wonderful personality!"

"Jayme is very understanding and relates beautifully with her clients. She is also very good at her job and what she does."

"Jayme is extremely good at her job and not only is she very good at it, but she treats her clients like family."

"She is not only very smart but has a deep compassion for her clients."

"Jayme is the hardest worker I know, who puts her heart and soul into helping her clients to the fullest."

"Jayme is a phenomenal worker and cares so much."

"Jayme goes above and beyond for her clients and is passionate about providing the support they need to be their best selves."

"Compassionate, friendly, reliable!"

"Jayme is dedicated to her clients helpful &knowlegeble always returns calls great personality can’t say enough about her & the agency we feel grateful to have them to support my son & us the parents."

"Jayme is very good at her job. She knows exactly what she's doing and what must be done. She is very kind to her clients and they love her. She's an asset to Supportive Choices."

"Responsive, compassionate and courteous"

"Jayme is the best."

"She is amazing. Always responds in timely fashion, always willing to work with my requests, always proactive in supporting my daughter’s needs. Thankful to have her."

"Always helpful responsive and thoughtful in dealing with me. Never minimize my concerns or questions."

"Jayme treats her clients like family. She is attentive, goes beyond expectations and also has the greatest laugh. Her clients are so lucky to have her!"

"Jayme is everything you could want in a coordinator helping you care for your loved one. Jayme helps us feel safe & connected to keep life running smooth. That's an amazing feeling!"

"Jayme chose her profession perfectly. She has true compassion for her clients and very proficient in everything they are entitled to. She's perfect for the job and has a big heart!"

"Jamie has been so extremely helpful with every question or concern that we have had! And is super kind and loving towards our son."

Avani Patel

Heat Holistic Lifestyle Program

"Avani goes over and beyond to assist Individuals with their needs and wants."

Stephanie Duran

Supportive Choices

"Always going above and beyond for her clients and their families. Stephanie is the definition of always going the extra mile."

"She is always upbeat, helpful and kind. She makes you feel like you can talk to her and she will understand."

"He has been with me from the beginning of getting the state to take charge of my son. He has always made sure to monitor how my son is doing at his group home. He sees how the money is allocated for my son's living expenses, his entertainment expenses, his quality of life, etc. He sees my son on a regular basis. Always there to answer my questions and explain things that are not quite clear to me. Always very accommodating to all party members when scheduling meetings, etc. Very easy to communicate with."

"Very caring and considerate for her clients. Loves to mingle with her clients."

"Stephanie takes an interest in her clients as if they were family. She goes above and beyond and loves the work that she does and they love her."

"Stephanie goes out of her way to make sure her clients are happy and content. She has a full range of clients as she is bilingual. She's been with Supportive Choices a long time and her clients love her."

"She is very smart and treats her clients like family. They love her."

"Stephanie puts all her energy into her clients. She treats them as if they were family. She's been doing this for many years and is very knowledgeable. She gives it her all with a bill smile!"

"Stephanie is the definition of going the extra mile for her people. There is no such thing as office hours she is always available, always prepared with solutions to problems and brings so much joy to her clients and care takers. Stephanie is a GIFT to the Support Coordination Community."

"Stephanie is always responsive and attentive. Great personality and always willing to take time to explain things to us. She’s great!"

"Stephanie has over 20 years experience working in this field. She has worked at all levels of service for her clients and only continues to dedicate herself to her work."

Jennifer Mandel

Supportive Choices

"Jennifer is detailed oriented and communicates with us whenever we reach out. She responds swiftly and with concern for whatever issues we may be having in caregiving. She will offer possible solutions and follows up with us about it. Also very helpful with filling out forms."

"Jennifer is very helpful to us. She is available to answer any questions we may have and provide assistance as needed. She was a great help to me as I needed assistance with how to use apply to be a DSP for my daughter. She walked me through the steps and then put me in contact with a great agency to set up everything I needed to do. I appreciate the extra time she took explaining it to me! Everything went through smoothly after our meeting and I appreciated her valuable knowledge!"

"Jennifer has been a valued resource for our family. She has been with us every step of the way and we don't know where we'd be without her guidance and help along the way."

"Jennifer had been my son's supportive coordinator for 9 years plus. My son is Oliver Causin, he has Down Syndrome. Year 1915,before Oliver graduated from Special School, she came to his school, met with Oliver's teacher and myself. Jennifer had assisted us in looking for Adult day care services and follow thru. Jennifer visits Oliver Adult day program and to our home and discusses, inquires Oliver's progress, well being and new things happening to Oliver. She gives advices, referrals as needed. She responds as soon as possible when being called or emailed. She responds to issues that I encountered with Oliver's Day Program , get in touch with the program and discusses and resolves the issue. If someone needed a coordinator, I highly recommend Jennifer."

"Jennifer loves the work she does... It's a very refreshing and hopeful feeling knowing someone like Jennifer is looking out for my best interest... The more she gets to know about me the more my life have changed...I can't put in words the way out feels when you feel hopeless and then the heavens send you a soul like Jennifer to guide you closer to your goals and dreams... My family is so thankful for Jennifer because of all the viral information she goes above and beyond to inform us of... Information that bridges gaps in our lives... She's my big sister and I fully trust her with my well-being...I love her and I pray you all acknowledge her... If you have a selection of people close to her goodness then we all winners!"

"Jennifer is very responsive and supports us as a family."

"Jennifer Mandel (support coordinator) guided me through obtaining speech therapy, physical therapy and signing lessons for my special needs daughter and has provided superior support and guidance."

"Jennifer has consistently been helpful, available, and caring. Her knowledge is comprehensive and her communication is excellent. She is responsive and she understands my concerns."

"Jennifer has always been very pleasant , kind & helpful whenever I needed information or important advice regarding my daughter Dena . I could not ask for a better person to represent my daughter Dena."

"Jennifer promptly responded to my phone call message, listened to my concerns for my sister’s care, and quickly set up a zoom meeting with the social workers of my sister’s group home. She was efficient, caring, followed through with my sister’s program social worker, and genuinely wants the best for our sister.!!"

"Jennifer goes beyond what might be the basic services that are available from DDD. She researches other program resources in NJ, assists with Medicaid eligibility questions, makes calls to HMOs with families to help get their questions answered, assists providers when there are issues requiring answers from DDD, and provides guidance as to where to apply for SSI, SSDI, etc."

"Jennifer is knowledgeable, thorough, and seeks solutions for her clients and their families. She is organized, dependable, and takes her rolls as support coordinator very seriously."

"Jennifer has kept us abreast of all that our son is entitled too. She has followed him closely and answered any concerns that I may have had."

"She is there for us 24/7 with any questions and support."

"Jennifer is resourceful, sensitive, and very supportive."

"Jennifer literally meets families where they are. Quarterly in person visits may be at a place related to an individual’s current needs. For example, meeting at the local Medicaid office to assist with renewal when there are complications with their application.; or meeting with the individual at DVR to help explain a participant’s employment goals."

Melissa Soules

All Hearts and Soul

"We have worked with Melissa at All Heart and Soul for many years. Melissa expertly guided and supported our son from early middle school currently continuing with his Early College Transition Program at Montclair State University. Melissa has deep experience and has had an enormous impact on our son and families lives in the best of ways."

"Melissa Soules has always been our point of contact when I have questions about support services post graduation for our students and their families. Melissa always tries to provide the best information for various families in our school to inform them on steps to prepare for the transition into adult services."

Christina Zapata

Abilities First, LLC

"Christina has been such a pleasure and joy to work with. She is attentive, professional, respectful and a wonderful advocate for our son and our family. She is so kind and warm when she visits and has a tremendous amount of patience for a very anxious mom. Her response time is nearly immediate and if she doesn’t know an answer I am rest assured she will find it. I feel so lucky and grateful to have had this be my first experience and have it work so wonderfully. Christina is the best!!!"

"Responsive."

Shawn Arpaio

Abilities First LLC

"Shawn works with you, and your family and explores different ways you can exercise your choices while maintaining control of your lifetsyle preferences. Shawn is a dedicated and driven support coordinator who has an iron clad work ethic and passion for this role."

"She is now a representative of this company, but I met her in 2021 when she did job as support coordinator. I never had met the truthful person like her before. (I changed 3 support coordinator before her because of poor service) She really cares people with disabilities and their parents and siblings. She understands us very well because she also has a son with autism, having a lot of difficulties all the time. Her performance of work and knowledge is excellent. She hires high quality people and trains them to be good support coordinators like her, so I am satisfied with any of her people. I like and trust her concepts of service, her personality which is full of love and sympathy, intelligence and skills."

Nadia DaSilva-Rodrigues

Abilities First LLC

"Nadia is a great coordinator who brings empathy, creativity, and a relentless work ethic to best serve her clients. She also acts as a mentor to her team members."

"She is the best of among best coordinator. She treated all issue that we have had. and She has sent huge amount of her time to go through one by one although we are new with this DDD service. She always makes sure whether we fully understand all information that she has provided. She is also so kind to understand of my family's environment, and no reluctant to provide additional or specific information that would assist my family."

"Nadia is patient and helpful in getting appointments and meeting with us."

Esther Osasogie

Attentive Care Inc.

"Esther is a shining example of what it means to be a true advocate and supporter for individuals with intellectual disabilities. In her role as a support coordinator, she consistently goes beyond the standard expectations, driven by a deep belief in the potential and rights of every person she works with. "

"From the moment she begins working with an individual Esther dedicates herself fully to understanding their unique needs, dreams, and challenges. She spends extra time getting to know the person, not just through formal assessments but by listening to their stories, observing their interactions, and engaging with their families and friends. This deep understanding allows her to tailor her support to the individual’s specific circumstances, ensuring that every plan she develops is both personalized and practical. "

"When faced with obstacles, whether it's a lack of resources, bureaucratic red tape, or societal barriers Esther doesn’t see them as insurmountable. Instead, she approaches each challenge with creativity and determination. If an individual wants to live in a community where accessible housing is limited, Esther will explore every option, from negotiating with landlords to connecting with local agencies that provide home modifications. If transportation is an issue, she’ll research alternatives, advocate for services, or even arrange for volunteer drivers to ensure the person can participate fully in community life. "

"Understanding that true independence comes from having the skills to manage daily life, Esther goes beyond coordinating services; she actively works to empower the individuals she supports. Whether it’s teaching someone how to budget, helping them learn how to navigate public transportation, or finding cooking classes tailored to their abilities, she’s there every step of the way, providing hands-on guidance and encouragement. Esther knows that living independently isn’t just about being able to take care of oneself; it’s also about feeling connected and valued in the community. She actively seeks out social, recreational, and volunteer opportunities that align with the individual’s interests, helping them build relationships and find a sense of belonging. "

"Whether it’s facilitating a connection with a local hobby group, setting up regular meetups with a peer buddy, or organizing a community event, Esther is always looking for ways to enrich the person’s life beyond just meeting basic needs. Beyond her direct work with individuals, Esther is a tireless advocate for broader change. She works to educate community members, and service providers, about the needs and rights of individuals with intellectual disabilities. She’s not afraid to challenge outdated perceptions or push for more inclusive policies, always with the goal of creating a more welcoming and supportive community for everyone. A Lasting Impact on everyone she come in connect with."

Steven Duran

Supportive Choices

"He has been with me from the beginning of getting the state to take charge of my son. He has always made sure to monitor how my son is doing at his group home. He sees how the money is allocated for my son's living expenses, his entertainment expenses, his quality of life, etc. He sees my son on a regular basis. Always there to answer my questions and explain things that are not quite clear to me. Always very accommodating to all party members when scheduling meetings, etc. Very easy to communicate with."

Christine Hanneken

Support Connection

"Chris is always available to answer my questions. She goes out of her way to find answers in areas she is not responsible for so that she may learn to help newcomers like me and many others. She has a great connection with my two sons."

"Chris really cares about people and will always take time to talk. If there is a question, she will research and get back to you."

"Christine has supported my daughter for the last 5 years. She will go to the ends of the earth to find solutions, to find agencies, and to always do the best for my daughter. She is very diligent and is always accessible, even after hours. I would highly recommend her to anyone. Her support has been amazing, beyond what I would expect."

Nicole Araujo

Abilities First

"Nicole embodies the agency who she works for, Abilities First, who have more than once been willing to strongly advocate for a client who desperately needed and deserved it. This is a level of caring that you cannot train into someone, it demonstrates who they are as people; this is more than a job to them, it is what it should be for everyone, a mission to help the people who trust them live the life they deserve to live. I am grateful to work with Nicole and the agency she is a part of, Abilities First."

"Nicole is kind, caring, compassionate, and knowledgeable. She is everything anyone could want in a support coordinator. Every client, patient, or resident I have worked with who Nicole has taken on as support coordinator for loves her, she gets to know them as people, and genuinely cares about their wellbeing. "

"Nicole is an excellent support coordinator. She has recently taken on one of my former clients as her own and has provided her, so far, with the utmost support and guidance to make the transition smooth for the client. She is dedicated to her clients and their families in making the best of different situations. She is creative in ways to find programs as well as provide superb services for the people she serves."

Jessica Chila

Abilities First LLC

"Our fantastic Support Coordinator Jessica Chila has helped us access resources other than those provided by DDD to get the support my family member needs. Extremely happy with all her support."

"Our Support Coordinator and the Agency helped us feel comfortable discussing our family members’ support. They understand our language barrier so they go above and beyond in translating most of the paperwork in our native language. Jessica is such a dedicated and loving individual who has shown us the true meaning of love, compassion, empathy, and passion for helping others."

"The Support Coordinator agency and coordinator Jessica Chila takes our family’s culture preferences and language into account when planning and finding support."

"Jessica has been incredibly helpful and responsive. We appreciate the frequent check-ins to discuss our child’s progress and any concerns. She goes above and beyond to ensure our son services are met."

"She is very good."

"Jessica always go above and beyond to ensure my daughter needs are met. Our support coordinator dedication and compassion have been a valuable part in our life. We truthfully appreciate her love in supporting our family."

"Our support coordinator has been incredibly helpful and responsive. She always goes above and beyond to ensure our son's needs are met."

"Jessica es una excelente coordinadora de apoyo, contesta todas nuestras preguntas, siempre está al pendiente de mi hijo, estamos contentos con ella."

 

"Jessica answers all our questions, she is always looking out for my son, we are happy with her."

"Jessica is a hard worker who brings great value with her contributions to the community, workplace and craft. She would be well deserving of this award."

"We are very gratfeul for all her support work and dedication. Ms Jessica is a person with a big heart who has guided us to find the best resources for my daughter and my family. We are very happy to have her as my daughter's support coordinator."

Leslie Kelly

Support Connection

"Leslie is new to Support Connection but has been attentive, kind and supportive. We love her."

"Leslie Kelly, my support coordinator, is always going above and beyond to help me find my son resources!!!"

"Very helpful in getting a group home for my son. Also on any follow up work that needs to be done."

Christine Morainvil

Compassion Home Care

"Christine is very caring person. She loves her clients like her family. She makes sure clients budgets are using appropriately."

Lisa Keele

Support Connection

"Lisa goes above and beyond. Knows her stuff and treats you like you’re her friend. She got me through a very challenging time and now my son is placed in an appropriate program and is happy."

Dorothy Berger

Support Connection

"After the first time I spoke with Dorothy I knew we were in the right place. I could immediately tell she loves what she does because she really wants the best for her clients. She has a way of explaining everything so that you really understand the process. We would be lost without Dorothy."

"Dorothy is amazing! She is so supportive and always responds immediately with support and compassion. I wouldn’t trade her for the world."

"I am a tough customer and I do expect the best of the best. I made it very clear with the first contact I made that I expected someone that is top notch. I NEED someone who will bring great ideas to me and if I present a question or propose something my support coordinator has never done that this person eagerly researches the subject. I am demanding and I expect the people I work with to be a part of my son's tribe. This person must not only care about his well-being but want to be a part of our team to give him the best life that he deserves. Mrs. Berger is the perfect match for me. She's no nonsense. She's very thorough. She listens to my ideas on my son's future. She's smart and knowledable. I bring things to the conversation as does she. My son just turned 21 after graduating at 19 and Mrs. Berger made sure to get to know my son as thoroughly as possible and she worked extremely hard to get his ISP up and running as close to his 21st birthday as possible. She guided me through the whole process and was a wealth of knowledge. I researched and researched and then did some more research asking everyone and anyone for input on agencies and almost all parents I spoke to said they were less than thrilled. I was convinced that I would not be satisfied because no one will ever care enough about my son and certainly not as much as I do and I do understand that this is my son's life and this is Mrs. Berger's employment but I felt she treated my son's needs no differently than she would have for her own young adult. I cannot express the gratitude that I have for both Ellen Cohen as the director and Dorothy Berger as my support coordinator who is a perfect match for my family. I cannot appreciate these wonderful women enough."

"Her patience is flawless. She’s very resourceful and always there to assist. Very attentive and a pleasure to work with."

"I HAVE TO SPECIAL NEED BOYS. DOROTHY HELPED FIND GREAT PROGRAMS FOR MY BOYS TO ATTEND. SHE GIVES ME GOOD ADVICE AND DIRECTION WHEN I HAVE PROBLEMS WITH PAPER WORK. SHE IS A GOOD PERSON WHO CARES A LOT ABOUT THE SPECIAL NEEDS."

"Dorothy is so caring and truly concerned about my daughter. She is always available to answer any questions or concerns. She’s a pleasure to meet with. She takes her job very seriously and is very efficient."

Olivia Perkins

Abilites First, Inc.

"She is most caring and able support coordinator that I have ever had."

Cheryl Greene

Community Personnel Services Inc.

"Cheryl is extremely professional in her manner, and knowledgeable about services, she goes the extra mile assisting businesses that are interested in becoming an approved agency so her clients can receive services/classes they are interested. Cheryl’s turn around time in adding a new service is second to none. She truly cares for her clients, wants them to succeed in the choices they make, is supportive, offers ideas that can enrich her clients quality of life, visits regularly."

Annmarie Conticchio-Bizub

Aspiring Journeys

"Wonderful and caring."

Jaclyn Stracensky

Aspiring Journeys

"Jackie Stracensky is an outstanding support coordinator for our son! Her attention to deal & resources are outstanding! She immediate response to whatever our son needs is priceless! She truly cares about him & it shows through her work. She even calls me on her after hour while with her family because she takes her role beyond her job responsibilities! We could not be happier with her!"

Kara Smith

Supportive Choices

"Kara has helped her client through a tough transition with kindness and care."

Jennifer Mandel Zarillo

Tender Hearts

"A wonderful helpful , supportive coordinator who is always ready to help with anything I that is needed ."

Gina Kosinki

Aspiring Journeys

"My daughter, Michelle has had Gina as her Support Coordinator for many years. We love her. Gina has done her job great above beyond. She always responds to our questions and requests quickly and patiently. And whenever she visits Michelle at work, she treats her as a friend, so Michelle came home with a great excitement telling me about the visit and what they had talked about. Gina really put her clients first, so we really like her."

"Gina has successfully dealt with and solved all my odd specific issues and situations trying to assist my son's needs. They have gone, above and beyond helping us."

Daniel Bofah

ARC of Somerset County

"Danny is always smiling, always helpful. He loves his guys at the group home"

Alex Humanick

Skylands Family Services

"I have seen firsthand the founder, Alex Humanick, drive excessive distances throughout his day to "check in" on one of his families or pop in a program to make sure that individuals in his care are receiving the proper services and have smiles on their faces. He is knowledgeable about the obstacles individuals face and their specific special circumstances. This is a continued practice whether Alex has 10 families in his care or 710 families. "

"When the leader of an organization lives and breaths service, that energy trickles down. Skylands is that elevation a family needs when you sometimes feel at your lowest. I am proud to nominate Alex Humanick and Skylands Family Services."

Jo Kirk

ARC of Ocean County

"Jo has helped our son to find placement in activities and a day program that meets his needs."

Vivian Rodriguez

Infinity Today

"Vivian is an amazing woman and literally breathes love out of her lungs for the people who know her and for her clients!! I love you!"

Isabel Sakkos

Spectrum Care & Management

"I’m nominating Isabel because she goes above & beyond for my son, Matthew. She really cares and looks out for my son & both my son and I appreciate her very much. My son, Matthew, has had a very difficult few years as he’s opened up and started communicating his wants and needs. He’s able to advocate for himself and do supportive decision making, which Isabel recognizes that even though my son has a developmental disability… he’s capable and encouraged to make decisions he’s comfortable with. It’s helping him get stronger and advocate for himself in all areas of his life. "

"Isabel cares about my son and he asked to have her as his support coordinator at a time that many “professionals” let him down. Isabel cares for my son and he recognizes her care and compassion."

Kayla Klass

Spectrum Care & Management

"Kayla is excellent at her job, but more important to our family is the level of caring and support she has shown our family. She is very dedicated and quickly responds to any questions or issues we may be experiencing. She goes above & beyond and routinely checks in with us to ensure our son is receiving all that he needs in his programs. We are so thankful for her!!!"

"My wife and I would like to nominate Kayla Eastman for top Support Coordinator. Because of her genuine caring and attention to detail, our son Kevin continues to be the best he can be."

Jeniffer Seidman 

Spectrum Care & Management

"Jeniffer Seidman went beyond to help our family and accomplished our needs to be approved."

Christine McMillin

Spectrum Care & Management

"Christine is amazing! She never stops working to make life better for my adult child. She is kind, smart and caring. I feel so fortunate that my daughter has someone who thinks about her and her needs 24/7."

"Christine cares so much for her clients and is truly an advocate for my brother and our family. She is extremely hard working, always diligent and determined and always solution oriented. She goes above and beyond because she knows she is going to make a difference for the client at the other end. We have not had a coordinator who has given more of themselves for her client, my brother. She works quickly, efficiently, and thoroughly, and has made an incredible impact and difference in my brothers outcomes. I hope Christine is recognized for all that she does, for how she does it and for the heart that she brings to her clients and their care. She has visited my brother many times! She communicates with us proactively to offer solutions and to assure his needs and care are met in a way that best supports him and his goals. My brother and my family are very lucky to have her as our coordinator!"

"Christine is a newer support coordinator, however, you wouldn’t even notice with how diligent she is with her clients that we service."

"She goes above and beyond".

"My brother is 54 and has Downs Syndrome. I am nominating Christine McMillin because as soon as she became my brother's support coordinator, things started to turn around for him for the better. She is very responsive and caring, which means she puts all her energy into making sure that all the necessary players are on board to provide the care my brother needs. She is always timely with her responses and takes great pride and ownership over her work. She absolutely would be a great candidate for this award."

"Christine is always responsive of request and or questions. She is also timely in incorporating ISP updates when new services are needed for my adult son. I always feel comfortable reaching out to her with any questions I may have."

Katlynn Eastman

Spectrum Care & Management

"Katlynn is truly one of the best support coordinators I’ve had the pleasure of working with. She truly cares about each and every individual she supports. I truly wish she could be all of my individuals support coordinator."

"Katlynn has been helpful, supportive in her role as support coordinator."

"Katlynn is attentive, knowledgeable, and professional. She is very responsive and will always go the extra mile."

"Katlynn has been caring and responsive coordinator for my son for several years. She makes scheduled contacts to inquire about his situation and promptly responds to any inquiries sent to her. She is an advocate for him in securing the service supports he requires to live at home and to be active in his community. In addition, she is a pleasant person to associate with for both her consumer and his community supervisors and support system."

"Katlynn has helped our family on a multitude of issues and has helped navigate us in securing the best options for our son. She is patient and kind and always willing to meet our family's needs. Thank you, Kathlynn, for caring!!"

"My wife and I would like to nominate Katlynn Eastman for top Support Coordinator. Because of her genuine caring and attention to detail, our son Kevin continues to be the best he can be."

Jamie Rosa

Spectrum Care & Management

"Jamie is exceptional at her job. She listens intently, she focuses on your concerns and works quickly to address your needs. Jamie goes above and beyond in every situation or task. She always has prompt responses and implementing of programs and Services. I feel like I hit the jackpot with Jamie. I love her. She is more than exceptional please I hope you value her as much as I do."

"Jamie is very helpful and understanding. She guides you very well and is very polite , patient and courteous. She resolves all issues very calmly. She is the best."

"Jamie has been so extremely helpful with every question or concern that we have had! And is super kind and loving towards our son."

"Very pleasing personality and very understanding. Guidance is par excellence. Very soft spoken. She is really good."

"Jamie is extremely knowledgeable and helpful as we navigate this new season of life. She responds quickly to emails (even on weekends.) we feel lucky to have been assigned to her. She seems to really care about our son and getting the best for him."

Alyssa Donahoe

Spectrum Care & Management

"Alyssa replaced our last coordinator, and has been very diligent in making sure we didn't have any service interruption. Alyssa keeps me informed on specific programs that are available which my son might be interested in. I truly appreciate all that she does."

"This support coordinator actually cares about her clients."

"Very supportive and helpful. Pleasant and time sensitive."

"Alyssa has provided exceptional knowledge, guidance and service as our daughter's support coordinator. She's quick to respond and always exploring programs available to assist our child."

Karen Orzero

Spectrum Care & Management

“I need to nominate Karen Orzero because she is very nice and friendly. She is very kind to others, very professional in her work. I appreciate her work and efforts to make me feel comfortable."

"Let me start by saying that Ms. Orzero has to be the sweetest person that I've ever had the pleasure of working with. I'm my brother's caretaker and he is her client. My brother's eyes light up when she visits us and he is excited to talk to her. When I watch how attentive she is and patient as my brother sometimes studders and loses his train of thought, she never tried to "talk over him"...she just waits with a smile or she will hold his hand and say "take your time Papi, I'm excited to hear the rest" which makes him giggle and then he is back on track. Ms. Orzero has always made me feel "included" when she is talking about his case plan. She respects my thoughts and questions. She takes the time to "explain" and even if she is not sure of the answer, she will find it and contact me right away. She never leaves me hanging or feeling like Im a bother. The best part is that Ms. Orzero treats my brother and myself like "FAMILY" and never makes us feel like we are "just another case she has to deal with" as we have been through that before. She honestly a great person and a wonderful Support Coordinator...... very worthy of being granted this award."

"

"A willing person, with her I have peace of mind knowing she is taking care of my loved one. Trustful, professional, Thank you Karen."

"I nominate Karen because she is always responsive and makes sure Evelyn is safe and cared for."

"For being a willing person, always eager to help, professional, knowledgeable and hearted person."

Allison Bickoff

Spectrum Care & Management

"I would like to nominate Allison. She consistently demonstrates professionalism and compassion. She consistently delivers outstanding support to me and my daughter. She always calls right back and answers any questions we may have. She works hard to help put the best plan in place for my daughter to be independent, happy, and productive in our community."

"Alison always goes above and beyond to make us feel very cared for the way she pays attention to every detail and answering any and all questions and caring for our daughter. She's like one of our family!"

"Allison was instrumental in helping me find a suitable day program for my son Alex. Allison always responds timely to emails; she helps me understand the DDD budget since it is our first foray into post- high school life for my son. She is supportive, encouraging, and helpful and uses a positive tone when communicating. She continues to be a tremendous asset to us. We think she deserves the recognition for being an outstanding support coordinator."

Sharmane Digamber

Spectrum Care & Management

"Sharmane is the best! Very knowledgeable and caring and is always quick to get back to me. I’m so glad she is our support coordinator."

Nicole Arseneau

Spectrum Care & Management

"Nicole connects my son to essential resources, such as therapies, community programs, and social integration opportunities. Her knowledge of the local community and available services maximizes my son’s opportunities for growth and independence. The trust you’ve built with Nicole and the agency and how their reliability gives me peace of mind that your son’s needs are being met with compassion and care."

"Nicole is an excellent support coordinator. Always willing to go the extra mile and is extremely competent and caring. I have enjoyed working with her the last few years."

"She has worked with my nephew Dennis sooo wonderfully. Amazing patience and kindness and caring."

"She is wonderful. Always helpful, informative and quick to reply."

"Nicole’s commitment to providing individualized care that aligns with my son’s specific challenges and strengths. Her approach is tailored to create the best outcomes for him, both now and in the future. Nicole’s ability to effectively communicate with me, my family, and other stakeholders involved in my son’s care. This ensures a collaborative approach to developing plans that reflect my son’s goals and needs."

"We’ll let me try to explain as a close knit family with one member, Dennis, with a very fragile life span. It means the world to us to have a supporter on our team like Nicole. Arseneau. When we have setbacks or want, Dennis to enjoy life as fully as possible, she is there….. to make suggestions, to sippy a need. It’s like her whole goal is to support our family and not a mold that we have to fit into. Her compassion is boundless. Her knowledge is amazing We all love when she makes her monthly visits, especially Dennis. We are so grateful to her as his support coordinator. We are thrilled to nominate her is the very best in the field. Thank you Nicole!"

"We are the parents to a 50 year old Down Syndrome daughter and about 3 years ago, we decided we need support and guidance in a very difficult time in our daughter’s life. She was diagnosed with dementia with no clear understanding of her present and further needs. We then were introduced to Spectrum who then assigned Nicole Arseneau to Casey and our family . It’s very important in these situations that the coordinator not only provide support to Casey/client , but provide support and guidance to the family. Not only does she meet and discuss our needs with my wife and I. She has met and talked to my other daughters who eventually will be responsible for my daughters eventual care . As you can imagine as a family of a handicapped child we have experienced many Agencies, their services and personnel. We have never had a coordinator as professional as Nicole. Nicole not only is the administrator of my daughter’s plan , she developed the plan, based on listening and implementing our needs.. At this time in our daughter’s life , Nicole always insisted on family input, which was never our experience with many other coordinators. Nicole, gives us a great deal of comfort and confidence that we are providing the best care possible for our daughter, now and in the future . Most importantly Nicole is compassionate and caring towards our daughters needs . So, with all of this, it is my extreme pleasure to nominate Nicole Arseneau."

"Nicole has been my son’s support coordinator for about 4 years now. From the very beginning she has always kept me well informed about all my son’s needs. Nicole responds fairly immediately to my queries. She is efficient and pro-active. This has been affirmed to me when I speak with other parents. I have learned Nicole has informed me about things that other parents were not made aware of by their support coordinators. I believe Nicole should be acknowledged for her good work."

"Nicole has been very helpful and supportive in helping to navigate my daughter’s transition to Post 21. She has helped us find the perfect fit for my daughters days and has always responded quickly and efficiently and I can tell that she truly cares about my daughter. The first support coordinator I had did not seem to care at all and do any work to help ensure we had the information we need it. Nicole researches and comes back to us with well thought out ideas and he is very knowledgeable."

"As a legal guardian for my sister Maria, I frequently interact with Nicole regarding her care at the group home where she currently resides. Nicole has always been very responsive, proactive and quite knowledgeable about my sister and her needs. She really is an asset to her company and I greatly appreciate working with her to ensure that Maria gets the necessary level of care."

Liz Hicks

Spectrum Care & Management

"I nominate Liz Hicks for so many reasons. My son has been bullied, abused in a previous school setting and suffers from a chronic illness. My sons' needs are great, and he requires 24-hour care. Some people nominate their support coordinator because they are nice, resourceful, friendly, etc. Liz is all those things but most importantly, I nominate Liz because she is always present. Quite simply, I don’t know what I would do without her. Because of her, I don’t feel alone anymore. I don’t feel as if I am on an island anymore. "

"She helps me find appropriate services for my son, makes great recommendations and always responds so quickly (I still don’t know how she does it.) Liz attended my son’s graduation and birthday celebrations on her “off” time. I believe she is great at providing support because she takes the time to get to know her clients, their families and caregivers. I am now and will forever be grateful for all she does. If anyone is in search for a support coordinator, look no further, she is the best there is."

Nominees for the Top NJ Support Coordination Agency

Supportive Choices

"This agency makes it a priority to treat their clients like family & provide continued quality of life care for the community. Not just everyday responsibilities & needs but also providing community out reach & social respite. Supportive Choices & is a breathe of fresh air !!"

 

 

"Always have our best interest as their main concern. Very knowledgeable and on top of the latest news. A pleasure to deal with."

"Personal attention, always responsive and helpful. They will do everything possible to meet your needs."

"They go above and beyond for all their clients !!!!!!"

"Wonderful agency with great people and awesome services!!"

"Supportive Choices, LLC has the most incredible leaders- Angela DiCostanzo and Steve Duran as well as the most compassionate team! The agency is more like a family that serves their clients and community with heart! I’m blessed to be a part of this team!"

"Supportive Choices are individuals who go above and beyond for their clients. Grateful to be a part of this company!!"

"A wonderful agency that provides great assistance and lots of resources to the families/caregivers of disabled adults. I highly recommend them. The staff is kind, caring, and always ready to lend a helping hand!"

"They have been my nephews support staff for many many years. They have become like family and are extremely helpful in guiding us along Daniel's care."

"They care about their clients and their families. They have gatherings for us. No other agency did this."

"Very responsive. Great group of people that have the families best interests at heart."

"Attention to detail, always there to explain issues or procedures, excellent at bringing the special needs community together to learn about programs available, to learn from others' experiences and knowledge and to have some fun with their family members, their support team and the special needs community which they are a part of."

"The owner, Angela, is hands on and provides excellent support. She takes my concerns as a parent/guardian seriously and is committed to providing excellent case management."

"They go above and beyond for their clients. Even hold parties for them (free of charge) with food, games, entertainment."

"They go above and beyond for their clients. Even have parties for them at no cost to them. Food, DJ, photobooth, dancing and prize raffle at the end, without any costs to them whatsoever

"They go above and beyond for their clients."

"This agency goes above and beyond for their clients. They treat them like family. The host parties for them and their parents/guardians. One parent commented to me that his son has been a client for many years and he's so happy that they chose Supportive Choices. He was smiling from ear to ear!"

"Supportive Choices draws from all possible state resources, not only specific to DDD's paid services. They are a wealth of knowledge and information. They help cut out so much of the guesswork and connect families in minutes, rather than families having to do extensive searches on their own."

"I know of no other agency that does what they do. Host several parties a year for their clients and guardians/family at no cost for them. Food, entertainment, prizes and plenty of dancing. They love it!"

"Knowledge, service and support to clients, families and providers."

"Supportive Choices has events in which families can meet other families with handicapped children."

"They are the best and treat their employees fantastic. The best agency to work for."

"This agency treat their clients like family. Whatever the family wants, they do their best to accommodate. So many of the guardians are so pleased and love this agency."

"This agency goes above and beyond for their clients. Ask of their clients and they will tell you so. I have encountered parents/guardians and they have told me personally how pleased they are with Supportive Choices."

"This agency goes above and beyond what they are expected to do. Some of their clients have been with them for years. Ask any of them and they are so pleased with the warm service they receive like they are family."

"Cannot emphasize how this agency is "for their clients". Everything evolves around the clients. They are treated like family! Spoke with a father of one of their clients at their last party that Supportive Choices held for them, 100% free for the clients and their family, Food, DJ, dancing, door prizes, etc., and the father couldn't express enough how happy he is that his son is with this agency."

"This agency goes above and beyond for their clients. They treat them like family. The host parties for them and their parents/guardians. One parent commented to me that his son has been a client for many years and he's so happy that they chose Supportive Choices. He was smiling from ear to ear!"

"This agency sincerely believes in treating their clients like family. They speak with their clients to see what they would like besides speaking with their guardians/parents. They're very caring!"

"Compassionate caring. Goes above and beyond every single time."

"Joining Supportive Choices, LLC is like joining a family! The Support Coordinators are as friendly as they are knowledgeable in preparing your loved ones with services and supports and caring about their futures! Best agency out there!"

"They are helpful with all their clients."

"An agency that keeps the best interests and quality care with their clients!"

"Supportive Choices guides families every step of the way in finding and understanding services in the DDD system."

"You need these services to help your family navigate adult life for your disabled loved one. There is no other agency that makes their clients feel like home and family at every opportunity!"

"Supportive choices makes you feel like you’re apart of a community and family."

"The agency has more knowledge than any other! They treat their clients like family and have the most caring staff!"

"Supportive Choices is the most connected agency. They provide so many experiences for their own clients, as well as their local community. They really bring people together."

"This agency makes sure, always, that the client is content and happy and understands everything they are entitled to. They go above and beyond to keep their clients happy!"

Family Journey

"Family Journey prides themselves on connecting with their clients. Their clients are important individuals and supporting them in their journey through life is a top priority. It is our goal to develop a bond with our clients and their family’s so they can have the best support possible."

Equal Opportunity Support Services

"The Equal Opportunity Support Services Support Coordination Team has done amazing things to change the lives of the people supported. The SC team has helped individuals overcome homelessness, matched individuals facing significant medical / behavioral challenges with great programs, worked with community providers to increase services available and has showed unlimited unwavering support to individuals through the loss of a loved one."

"They are kind, giving, efficient and they care."

"I am honored to nominate Equal Opportunity Support Services for recognition as an exemplary support coordination agency for adults with developmental disabilities. The dedication and passion demonstrated by the staff at this agency truly sets them apart from their peers. They consistently go above and beyond the call of duty in providing unwavering support and advocacy for the families they serve. The team at Equal Opportunity Support Services embodies a deep commitment to ensuring that every family’s voice is heard, and that each individual receives the care and services they need. Their approach to support coordination extends far beyond the standard expectations, reflecting a genuine concern for the well-being and success of their clients. They treat each client and family as if they were their own, fostering a nurturing environment that feels more like family than a professional service. What truly distinguishes this agency is their tireless effort in working with providers to ensure that their clients are matched with the best possible fit. They understand the importance of compatibility and work diligently to facilitate these connections, ensuring that each client’s needs and preferences are fully met. Moreover, Equal Opportunity Support Services is not just a great place for clients but also for their staff. They provide numerous opportunities for both personal and professional growth, fostering a supportive work environment that encourages continuous learning and development. The team’s camaraderie and positive energy make them a pleasure to work with, creating a vibrant and collaborative atmosphere. In summary, Equal Opportunity Support Services exemplifies what it means to be truly dedicated to serving the developmental disabilities community. Their unwavering commitment, tireless advocacy, and family-like approach make them a beacon of excellence in the field. I wholeheartedly recommend them for any recognition or award that highlights outstanding service in support coordination."

Attentive Care Inc.

"Attentive Care Inc. should be considered the top support agency in New Jersey due to its exceptional commitment to providing high-quality, person-centered services that empower individuals with intellectual and developmental disabilities to lead fulfilling, independent lives. "

"Attentive Care Inc. places the individual at the center of everything they do. They prioritize the unique needs, preferences, and goals of each person they support, ensuring that services are tailored to help them achieve their personal aspirations and live as independently as possible. Attentive Care is staffed by highly trained, experienced professionals who are not only skilled but also deeply compassionate. They understand the challenges faced by individuals with disabilities and are dedicated to providing empathetic, respectful, and empowering support. "

"Attentive Care Inc. offers a wide range of services, including housing support, employment assistance, healthcare coordination, and social inclusion activities. They continuously innovate, incorporating the latest best practices and technologies to enhance the quality of life for those they support."

 

"Attentive Care is a vocal advocate for the rights of individuals with disabilities. They work tirelessly to ensure their clients have access to necessary resources and are included in community life. Their strong relationships with local organizations and government agencies enhance their ability to secure the best possible outcomes for those they support."

 

"With a history of successful outcomes, Attentive Care has built a strong reputation in New Jersey. Testimonials from clients and families speak to their effectiveness in improving lives and helping individuals achieve greater independence and happiness."

"Attentive Care operates with the highest ethical standards, ensuring transparency in their operations and communications. They are committed to maintaining the trust of the individuals and families they serve through honest, fair, and responsible practices. Attentive care is committed to continuous improvement, always seeking feedback and looking for ways to enhance their services. This dedication to growth ensures that they remain at the forefront of providing exceptional care and support in New Jersey."

"Attentive Care values diversity and inclusivity, making sure their services are accessible and respectful of all cultural backgrounds. They understand that cultural competence is key to providing effective, personalized support. Attentive Care should be voted the top supporting agency in New Jersey because they combine expertise, compassion, innovative, and a deep sense of commitment to empower the individuals they serve. Their unwavering dedication to improve the lives of those they serve makes them a leader in the field, deserving of the recognition as the best in the best."

All Hearts and Soul

"I nominate 'All Heart and Soul' as a top support coordination agency due to the fact that all families I've been in contact with and have either consulted or is using All Heart and Soul have related only positive responses and feel they are getting an agency that really wants to work with the families. All Heart and Soul Support Agency have always been available to answer questions when I've ask them something relating to "Transition" from School to adult services with our students and their families. I strongly feel they are an agency that want to support the individuals and their families 100%."

"Because it’s fearless leader is authentic, caring and dedicated to excellence!"

"All around, an amazing agency. The owner is caring and the support coordinators are like no other. They are ALWAYS person centered. The respect they have for IDD individuals is far above the norm."

"Providing services and supports with the person at the center. Agency staff put their heart and soul into everything they do!"

Abilities First, LLC

"This agency works with you to ensure a mix of resources are used to increase the customers capacity to maintain relationships, manage service, delivery tasks, live more independently and be included in the community. This agency is top-notch and will continue to thrive."

"As a parent I am extremely happy with the relationship we have developed with our Support Coordination Agency, Abilities First, LLC. They have support me in connecting to services and resources available in my community for my son. I’m extremely happy with all the support they have given my son. They are always available to answer my calls with any questions or concerns."

"The best coordinators work here. Shawn has created a culture of knowledgeable coordinators who are empathetic, kind and go above and beyond for their clients."

"I am nominating this agency because they are professional, responsive, caring and go above and beyond for their clients. Their coordinators are very in tune with what clients need and how to access resources. Wonderful organization!"

"They are people who care about their clients and families."

"Es una agencia muy responsable y servicial, estamos contentos con el servicio."

"The agency did their best to resolve all my question and issues with good time manner. They always provide the best answer and information that we may miss or misread."

"Abilities First has made us feel involved and informed about our child’s needs and services. They have shared their knowledge and guided us to make a smooth transition."

"The Support Coordinator and the Agency helped us feel comfortable discussing our family members’ support. They understand our language barrier so they go above and beyond in translating most of the paperwork in our native language. Jessica is such a dedicated and loving individual who has shown us the true meaning of love, compassion, empathy, and passion for helping others."

"The Support Coordinator agency and coordinator Jessica Chila takes our family’s culture preferences and language into account when planning and finding support."

"We appreciate the frequent check-ins to discuss our child’s progress and any concerns."

"Easy to contact. Always solve issues. Never left you hanging. Nice & gentle."

"We appreciate the regular updates and clear communication the agency provides. Jessica always go above and beyond to ensure my daughter needs are met."

"Our support coordinator has been incredibly helpful and responsive. She always goes above and beyond to ensure our child’s needs are met."

"I, as a mother of disabled man, met this company and Shawn 2021 spring. Since then, I never experienced any uncomfortable or unhappy situations from their service. They are really helpful, quick responding and solving our needs. I trust them and love them, and feel comfortable with them. I will be with this company for long time."

"They go above and beyond to serve the community."

"Shawn and Abilities first have been a phenomenal resource and advocate for my son and his needs. The agency is well informed and professional. Their response time is nearly immediate and that is so important to a family first starting out with an adult disabled child. She and her agency have are a complicated system easy to learn and user friendly. These point are invaluable to a family. They deserve all the recognition!"

"Working hand in hand with Shawn and this agency for many years supporting a learning disabled and epileptic person with other multiple medical diagnosis. She is always Compassionate. They find the best solutions."

"Excellent employees! Kind, compassionate, professional."

"Very helpful and walked us through the process for obtaining support for our son and working up an ISP. Also continuing with getting myself registered and started as a caretaker under DDD and servicing all of our needs through several years with follow-ups in a timely manner."

"They go above and beyond to serve the community."

"Very informative and helpful. Friendly and quick to respond."

"This agency support and help me to get the information, resources and more for my daughter. I strongly feel they are an agency that want to help families and individuals to a better place."

Support Connection

"Ellen Cohen the supervisor was amazing helping me through the process. Leslie Kelly my support coordinator always going above and beyond to help me find my son resources!!!"

"My two sons have used Support Connection since its inception several years ago. As the parent, I couldn't be happier with their "hands on" approach, listening to the client(s), and working with them for any of the clients' needs. Ellen is exemplary in overseeing a caring and knowledgeable staff."

"Then have been very helpful in finding a group home for my son."

"Support Connection is well educated, knowledgeable about budget ins and outs, attentive, and most of all SUPPORTIVE!"

"My son graduated at 19 so he went over a year with no services. I contacted this agency and they were phenomenal. Ellen Cohen the director spent so much time learning about my son and what we wanted for him and she was so proactive so we were able to get the ISP that we wanted for my son and Dorothy Berger took the case and has been a powerhouse. I never write rec letters but after asking so many peers for recommendations and for the most part hearing their support coordinator was a disappointment I am confident that I found a wonderful organization and I was assigned an awesome support coordinator. I know without question that they care and want Jason to thrive and we already have made an amazing team. I cannot say enough about Dorothy Berger and her director Ellen Cohen."

"I HAVE TWO SPECIAL NEED SON'S. DOROTHY HELPED FIND GREAT PROGRAMS FOR MY BOYS TO ATTEND. SHE IS ON TOP OF HER JOB. I EVEN HAD PROBLEMS WITH MEDICAID AND SHE GAVE ME GOOD DIRECTION. SHE IS JUST A GOOD HEARTED PERSON WHO CARES ABOUT THE SPECIAL NEEDS."

"This agency is tops in terms of its expertise in navigating a very complex system and in its commitment to providing the best possible service for its clients. Just tremendous."

"This agency has been super supportive of me and my daughter. They stood up for me when I had an issue with the mistreatment of my daughter by a residential staff member. They helped resolve tensions by offering alternative solutions moving forward."

Compassion Home Care

"This agency goes above and beyond for the clients. We provide quality care for their clients."

Aspiring Journeys

"Aspiring Journeys is the best agency my son has ever had! Annmarie Bizub is the owner and her knowledge & expertise in this field is remarkable! Her staff provides us with quick, accurate & helpful information to ensure that our son receives the best support & resources! They have truly made a difference in his life by truly caring about his wellbeing & happiness! I could ask for you & I don’t know where we would be without them."

"Responsive, dedicated and overall great to work with. They are great listeners and have an abundance of information to share."

"Wonderful and Caring Staff."

"My daughter, Michelle has been a client with this agency for many years. She has had two Support Coordinators so far, we have had a great experience with both of them."

"They have successfully dealt with and solved all my odd specific issues and situations trying to assist our needs. They have gone, above and beyond helping us."

"They have successfully dealt with and solved all my odd specific issues and situations trying to assist my son's needs. They have gone, above and beyond helping us."

Skylands Family Services

"Skylands Family Services provides top-notch care to families going through the challenges of navigating adult services. As a special education teacher transitioning my students to their next step, I can rest easy when my families choose Skylands. "

Arc of Ocean County

"These women have gone out of their way to make a difference for families. My son has benefited from their support, research, kindness, expertise, and time."

Arc of Somerset County

"The Arc has been the backbone of my sons life, and mine too. Always available when I need advice and comfort. The staff at Old Sterling Group Home took the best care of my son for over 10 years. He was happy, had friends there and loved them all"

Spectrum Care & Management

"They have helped our family to get our daughter’s services approved. Are very reliable and dependable. Always ready to work with you as needed. "

"Super efficient I love the speed at which they handled my case and I feel like I hit the jackpot as far as my support coordination agencies and especially my support coordinator, Jamie!"

"My support coordination agency is excellent. My support coordinator Sharmane D. Is very knowledgeable and Caring she always gets back to me right away. Everyone I have dealt with here has been great. I highly recommend this agency."

"Stays in touch with updated information and scheduled contacts with consumers and their caregivers and responds to concerns through its coordinators."

"My wife and I would like to nominate Spectrum Care Management & Counseling LLC because of the care and attention they give our son, Kevin. We also like the fact that if there is any issue pertaining our son it is addressed in a timely manner."

"Very well run and well organized."

The Top NJ Support Coordination Agency and Coordinator Receive:

  • The recognition from peers and clients that you deserve
  • Great press and marketing opportunity
  • Logo on our event page, website, invitations
  • Special press release on event
  • Feature in social media
  • Feature in email communications
  • Follow up kit with images and story to share corporately